Question 1

您的所在地是哪里？

Accepted Answer

中环永吉街21-27号成兴商业大厦17楼C室

Question 2

Do you service international clients?

Accepted Answer

Of course!  We operate on a global scale, serving auction houses, retail shops, collectors, jewellers, suppliers and investors across six continents with secure worldwide shipping and advisory.

Question 3

What services do you offer?

Accepted Answer

We offer professional cleaning for grade achievement of third party reports from Swiss laboratories such as GRS, Gubelin or SSEF. For example, if you were expecting no-oil but got Minor instead. or if you wanted Minor but got Moderate. We can help you clean your stones and achieve the grade.

We also offer professional permanent clarity enhancement for emeralds and other gemstones. Besides permanent enhancement, we can offer the alternative more natural based oil clarity enhancement that does not dry out as quick.

Question 4

Do you sell emeralds or other gemstones?

Accepted Answer

Yes! Of course! We've helped many clients internationally source emeralds and gemstones along with custom made jewellery. Contact us now for your bespoke piece!

Question 5

您的填充过程需要多长时间？

Accepted Answer

我们的永久填充过程通常从提交之日起需要 2-4 个工作日。

Question 6

你们只对祖母绿进行填充/处理吗？

Accepted Answer

不，我们还可以处理/填充其他宝石，例如电气石、绿柱石、刚玉等。任何类型的带有可以填补的裂缝/裂纹的宝石，我们都可以进行填充。

Question 7

您提供什么类型的填充物？

Accepted Answer

我们提供两种宝石处理方法。一种是更天然的油基，不会像普通婴儿油或雪松木油那样快速变干。第二种是基于树脂的填充方法，效果更为持久。然而，我们的填充物不使用任何 A+B 型填料或胶水。

Question 8

您只专注于哥伦比亚祖母绿吗？

Accepted Answer

不，我们还专注于其他宝石（电气石和其他绿柱石）。

Question 9

宝石和半宝石一样吗？

Accepted Answer

不，不是。宝石/珍贵宝石仅有祖母绿、红宝石、蓝宝石和钻石。半宝石包括但不限于海蓝宝石、尖晶石、石榴石、玫瑰石英、绿松石等。

Question 10

你们接受什么付款方式？

Accepted Answer

为了您的方便，我们接受信用卡付款和线下付款。

Question 11

您如何确保哥伦比亚祖母绿的质量？

Accepted Answer

我们的哥伦比亚祖母绿直接从信誉良好的矿山采购，并进行彻底的质量检查，以确保每颗宝石都符合我们的高标准。

Frequently Asked Questions