The Vineyard Collection Brooch | Handcrafted Gold and Rubies Bunch of Grapes

• Metal: Avilable in 14k or 18k gold, featuring a meticulously hand-etched "brushed" texture on the leaves for a realistic, vintage-inspired finish.

• Gemstones: A stunning cluster of Natural Rubies, hand-set to mimic a ripe bunch of grapes. The deep, pigeon-blood red hues of the rubies offer an incredible "fire" when caught by the light.

• Design: A botanical grape cluster motif, symbolising prosperity and life.

• Dimensions:

Why It’s Special

This isn't just a brooch; it's a wearable work of art. The weight of the 11g gold frame provides a luxurious, substantial feel, while the natural rubies ensure a brilliant shimmer from every angle. Whether pinned to a silk lapel or a velvet evening gown, it adds an unmistakable air of timeless elegance.

Jewellery Care & Maintenance Guide

Preserving the brilliance and integrity of your fine gemstones.

At Gem Solutions Ltd., we understand that fine jewellery is both a financial investment and a sentimental treasure. Proper care ensures that your gemstones—especially delicate ones like emeralds—retain their luster for generations.

1. The Golden Rule: The "Last On, First Off" Policy

To protect your jewelry from chemical damage:

• Last On: Put your jewelry on after applying makeup, perfume, hairspray, and lotions. Chemicals in these products can dull the surface of gold and cloud the clarity of gemstones.

• First Off: Remove your jewelry before showering, swimming (chlorine is highly corrosive), or performing household cleaning.

2. Specialized Care for Emeralds

Emeralds require unique handling due to their natural inclusions and common clarity enhancements (oiling/resins).

• NO Ultrasonic Cleaners: Never place an emerald in an ultrasonic or steam cleaner. The vibrations and heat can cause oils to leak out or even shatter the stone along internal reach-to-surface fractures.

• Avoid Extreme Heat: High temperatures (from stovetops or even hair dryers) can dry out the natural oils used to enhance the stone, making inclusions more visible.

• Avoid Harsh Chemicals: Do not use acetone, bleach, or jewelry "dips."

3. How to Clean at Home (Safe Method)

For most gemstones (Diamonds, Sapphires, Rubies, and Emeralds):

1. Prepare a Solution: Use a bowl of lukewarm water with a few drops of mild, fragrance-free dish soap.

2. Soak: Let the piece soak for 1–2 minutes.

3. Gentle Brush: Use a very soft baby toothbrush to gently clean behind the setting where dust and oils accumulate.

4. Rinse & Dry: Rinse under lukewarm running water (ensure the drain is plugged!) and pat dry with a lint-free microfiber cloth.

4. Storage & Handling

• Separate Compartments: Gemstones vary in hardness. A diamond can easily scratch an emerald or a pearl. Store each piece in its own soft pouch or a lined jewelry box.

• Prong Checks: Over time, gold prongs can wear down or snag. We recommend a professional "prong check" every six months to ensure your stones are secure.

5. Professional Re-Oiling

For emeralds, the natural oils used to enhance clarity may eventually dry out over several years. If your emerald appears "whiter" or more included than when you first purchased it, it may be time for a professional cleaning and re-oiling at our laboratory.

Please note our return policy varies depending on the item/s you are considering for purchase.

The following 2 item types are explained below:

• Custom Jewellery Orders ‘Made To Order’

• Loose Emeralds & Finished Jewellery

Made To Order Custom Jewellery, aka “Design Your Own”:

There is a 14 day return window to review your one-of-a-kind custom piece of jewellery.  If you are not completely satisfied with your item, you may return it for a full refund.

There are situations where we will reserve the right to change our return policy for unusual custom orders, long payment periods, or clients we cannot confidently satisfy. We will contact you about any changes to our return policy for your order if it does not meet our standard return policy.

Items must be returned in the same condition as they were sent . If the item is damaged in any way it will void our return policy. We cover shipping to you and the insurance on the return package; you’re just responsible for the postage fees on the return shipping. Also important to note: while you have possession of any item, you are fully responsible for its value and care. It is not insured under our policy once delivered.

We encourage our clients to preview the loose gemstone they are interested in before creating a custom order jewelry setting if you want more confidence before starting the production process.  We also offer to-scale wax models of the setting using our 3D printers.

Please contact us to inquire about any special questions or circumstances that we can help you with.

Please call us at +852 9664 1603 or email us at info@gemsolutionsltd.com

For Loose Emeralds & Finished Jewelry Orders:

We offer a 14 day return window for you to review your emerald or finished jewelry item. The 14 day period begins when you sign for and receive your item from the shipping carrier. If you are not completely satisfied with your item, you can return it for a full refund. We cover shipping to you in most cases and the insurance on the return package; you’re just responsible for the postage fees on the return shipping. While you have possession of any item you are fully responsible for its value and care.

If you need an extended return window period, special circumstances can be agreed upon; however, they must be done prior to the shipment of your item. Please contact us at +852 9664 1603 to make special arrangements for an extended return window period.

Please note: Loose emeralds will not be accepted for a refund if they have been set, scratched, chipped, fractured, weigh differently or have been altered in any way. We strongly recommend that you do not set your gemstone with another jeweller until you fully intend to purchase it.

Special Conditions

• We reserve the right to change a return policy on certain items/situations on a case by case basis, if so we will inform the client in writing prior to commencing a transaction.

• Entirely unique custom designs initiated/designed by a client will often not be accepted for returns.

• We reserve the right to decline service to individuals whom we feel we cannot properly accommodate.

• Rush service fees are not refundable.

General Shipment Policy

Effective Date: March 12, 2026

At Gem Solutions Ltd., we prioritise the security and integrity of every gemstone entrusted to us. Because we handle high-value goods, our shipping procedures are strictly governed by the following terms:

1. Inbound Shipments (To the Laboratory)

• Client Responsibility: The Client is solely responsible for all costs, logistics, and risks associated with shipping gemstones to our Hong Kong facility.

• Secure Carriers: We strongly recommend using specialized secure couriers (e.g., Malca-Amit, Brink’s, or Ferrari Express) for high-value stones. For lower-value items, FedEx or DHL with "declared value" may be used at the client's discretion.

• Packaging: Stones must be securely packed in a gemstone paper/parcel (stone paper) and placed inside a tamper-evident padded envelope or box.

• Documentation: A copy of the Service Submission Form and a commercial invoice (for international shipments) must be included inside the package.

2. International Shipments & Customs

• Duties and Taxes: The Client is responsible for all import/export duties, VAT, GST, or other taxes levied by customs authorities.

• Harmonized System (HS) Codes: Please ensure all shipments are correctly labeled (e.g., HS Code 7103 for precious stones).

• Temporary Import: For stones sent to us for service and return, please mark the shipment as "Goods for Repair/Processing and Return" to minimise unnecessary duty charges.

  
  

3. Outbound Shipments (Return to Client)

• Shipping Costs: Return shipping fees will be added to the final service invoice unless the Client provides their own courier account number.

• Release of Goods: No items will be shipped until the service invoice is paid in full.

• Address Verification: We only ship to the "Business Address" provided on the Submission Form. We do not ship to P.O. Boxes.

  
  

4. Insurance & Liability

• No Automatic Coverage: Gem Solutions Ltd. does NOT provide insurance coverage for items in transit.

• Client Insurance: It is the Client’s responsibility to ensure their "Goods in Transit" insurance policy covers the full replacement value of the stones while they are being moved to or from our facility.

• Liability Limit: Our liability for any shipment-related loss is strictly limited to the cost of our service fee and does not include the value of the gemstone.

  
  

5. Inspection Upon Receipt

• Visual Check: Upon receiving a package, we perform a visual inspection of the outer seal. If the package appears tampered with, we will refuse the delivery and notify the Client immediately.

• Discrepancies: Any discrepancy between the "Declared Weight/Count" on the Submission Form and the "Received Weight/Count" will be reported to the Client within 24 hours.